Resume

Bike Shop Guy

Union Cycle

May 2013 – Current

Do whatever needs to get done to ensure that the shops runs smooth and efficiently. Cleaning the shop, field phone calls, build bikes, minor repairs, contact customers, handle inventory, order inventory, research on latest trends, marketing, customer service, sales, represent the shop at local events.

Customer Service Representative

Todson Inc.

July 2015 – December 2016

Serves customers by providing product and service information; resolving product and service problems. Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Bicycle Tech

Dick’s Sporting Goods

July 2013 – May 2014

Assemble various styles of bicycles made by Diamondback and Nishiki. Help consumers buy the right bike for their needs and wants. Diagnose and repair customer’s bikes. Maintain bike shop area. Order and keep inventory.

Internet Marketing Manager

First Hyundai

November 2011 – May 2014

Maintain car dealerships multiple websites with up to date data, code, advertisements, etc. Strategize, develop and maintain internet marketing campaigns through search engine optimization, social media, and Google Ad Words. Create website banners, micro-websites, internet display ads, bill-board ads, and print ads for targeted audiences.

Internet Marketing Manager

Argonaut Studios

July 2009 – November 2011

Search engine optimization, keyword/phrase research, blog/article writing, optimizing content and code of websites, link trading, landing page creation, internet marketing, product photography, photo editing, video production, video editing.